Privacy Policy – 777sx com Online Gaming Platform

1. Introduction

1.1 This Privacy Policy applies to all users of the 777sx com online gaming platform, accessible at https://777sxcom.app. When we say "777sx com", "we", "us" or "our" in this document, we mean the platform operator responsible for your data. When we say "you" or "your", we mean any person who visits the site, creates an account, places bets or otherwise interacts with our services.

1.2 By registering an account on 777sx com, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy forms part of our full Terms and Conditions, which govern your use of the platform.

1.3 We designed this policy to be as readable as possible for our Pakistan players. If anything here is unclear, please contact our support team via live chat — they are available around the clock and will walk you through any section you have questions about.

2. Data We Collect

2.1 Registration Information: When you create an account on 777sx com, we ask for your full name, date of birth, email address, and a mobile number linked to your preferred Pakistan payment method. This core information is required to open and maintain your account.

2.2 Identity Verification Documents: In order to process your first withdrawal and comply with our anti-fraud obligations, we may request a copy of your CNIC (Computerised National Identity Card) or passport. These documents are stored securely and accessed only by authorised verification staff.

2.3 Transaction Data: We record details of every deposit and withdrawal you make on the platform, including the amount in PKR, the payment method used (such as JazzCash, Easypaisa, Raast or Bank Transfer), the date and time of the transaction, and the outcome.

2.4 Gaming Activity Data: We maintain a record of the games you play, bets you place (including Cricket, PSL, T20, Football and Esports markets), bet amounts, outcomes, session durations and bonus usage. This information is used for account administration, dispute resolution and responsible gaming monitoring.

2.5 Technical Data: When you access 777sx com, our servers automatically receive your IP address, browser type and version, device type, operating system, referring URL and session timestamps. This data is used for platform security, fraud detection and analytics.

2.6 Communications Data: If you contact our support team via live chat or email, we retain a record of that communication. This helps us track the status of any open query and maintain a consistent service history for your account.

2.7 Marketing Preferences: If you opt in to receive promotional communications — about new bonuses, upcoming PSL fixtures, VIP tier updates or platform news — we record that preference along with any subsequent changes you make to it.

3. How We Collect Your Data

3.1 Directly from you: The majority of personal data we hold is provided directly by you during registration, identity verification, payment processing and account management. You are in control of what you provide and when.

3.2 Automatically through platform use: Technical data such as IP addresses, session logs and device information is collected automatically whenever you interact with the 777sx com website or app. This happens in the background and does not require any action from you.

3.3 Through payment processors: When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast or another supported Pakistan payment method, that payment provider shares a transaction reference and confirmation with us. We do not receive your full card or wallet credentials — only the reference needed to match the payment to your account.

3.4 From third-party verification services: In some cases, we use third-party identity verification services to assist with CNIC and document checks. These services confirm the authenticity of documents and return a verification result to us — they do not retain your documents independently.

3.5 Cookies and tracking technologies: We use cookies and similar technologies to maintain your login session, remember your preferences and collect anonymised analytics data. The full details of what cookies we use and how to manage them are covered in Section 7.

4. How We Use Your Data

4.1 The table below summarises the main purposes for which we process your personal data and the lawful basis we rely on for each.

4.2 We do not use your personal data to make fully automated decisions that produce significant legal effects on your account — for example, any automated account closure flag is always reviewed by a human team member before action is taken.

4.3 Where we rely on your consent as the lawful basis — for instance, sending you bonus notifications or PSL match alerts — you can withdraw that consent at any time through your account settings or by contacting support. Withdrawing consent does not affect the lawfulness of any processing we carried out before the withdrawal.

5. Payment Data and Financial Information

5.1 All financial transactions on 777sx com are processed in PKR. We support JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and approved mobile wallets. Each of these payment processors operates under its own privacy and security framework, and we encourage you to review their respective policies.

5.2 777sx com does not store your full card number, wallet PIN, JazzCash MPIN or any equivalent authentication credential on our servers. Payment credential handling is managed entirely by the respective payment processor using their own secure, tokenised infrastructure.

5.3 We retain transaction records — amounts, timestamps, payment method type and reference numbers — for a minimum of five years. This retention period is driven by standard financial record-keeping requirements and supports our ability to resolve disputes and investigate potential fraud.

5.4 Where a chargeback or payment dispute is raised through your bank, card issuer or mobile wallet provider, we will share the minimum transaction data necessary to resolve that dispute with the relevant payment institution.

6. Sharing Your Data With Third Parties

6.1 We do not sell your personal data. We do not share it with advertisers, data brokers or any unrelated third party for commercial gain. The following are the only categories of third party with whom we share data, and only to the extent necessary:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners, to process your PKR transactions.
• Identity verification providers — third-party services used to verify CNIC and passport documents as part of our account verification process.
• Game software providers — our third-party game studios receive a session token to launch your game; they do not receive your full personal profile.
• Platform infrastructure providers — hosting, CDN and security services that support the technical operation of 777sx com. These providers act only on our instructions and are contractually bound to protect your data.
• Legal and regulatory bodies — where we are required by law or in response to a valid legal process to disclose personal data, we will do so to the minimum extent required.

6.2 All third-party service providers we work with are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared. We do not permit them to use it for their own marketing or unrelated purposes.

7. Cookies and Tracking Technologies

7.1 777sx com uses cookies — small text files stored in your browser — and similar technologies to make the platform function properly and to understand how it is being used. We use three categories of cookies:

• Strictly Necessary Cookies: These keep you logged in, maintain your session preferences and enable core platform functions. You cannot disable these without affecting how the platform works for you.
• Analytics Cookies: These help us understand how players navigate the platform — which pages are most visited, where sessions tend to end, and which game categories are most popular. This data is aggregated and anonymised. You can opt out of analytics cookies via the cookie banner or your browser settings.
• Preference Cookies: These remember settings you have applied — such as your preferred language display or notification preferences — so you do not need to set them again on each visit.

7.2 We do not use third-party advertising cookies or tracking pixels to build a profile of your browsing behaviour across the wider internet. Our cookies are scoped to the 777sx com domain only.

7.3 You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies may affect your ability to log in or use certain platform features.

8. How Long We Keep Your Data

8.1 We keep your personal data only for as long as it is needed for the purpose it was collected, or as required by our record-keeping obligations. The general retention periods we apply are:

• Active account data — retained for as long as your account remains open and active.
• Transaction and financial records — retained for a minimum of five years following the transaction date.
• Identity verification documents — retained for five years following account closure, in line with standard anti-fraud and financial crime prevention practices.
• Support communications — retained for two years from the date of the last interaction relating to a query.
• Marketing opt-in records — retained for as long as you remain opted in, and for one year following any opt-out to evidence the consent history.

8.2 When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9. How We Protect Your Data

9.1 777sx com applies a layered approach to data security. The following measures are in place across our platform infrastructure:

• All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security).
• Sensitive personal data stored on our servers — including identity documents — is encrypted at rest.
• Access to personal data is restricted to staff who need it to perform their specific role. All access is logged and audited.
• Our systems are regularly tested for vulnerabilities. Suspicious activity triggers automated alerts reviewed by the security team.
• Two-factor authentication (2FA) is available on all player accounts and is strongly recommended.

9.2 Despite all reasonable precautions, no internet-connected system is completely immune to security incidents. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify affected players promptly and take immediate remediation steps.

9.3 You also play an important role in keeping your account secure. Use a strong, unique password, enable 2FA, and never share your login credentials with anyone — including people claiming to be 777sx com staff.

10. Your Data Rights

10.1 As a 777sx com account holder, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email and we will respond within a reasonable timeframe.

10.2 We will aim to fulfil all data rights requests within 30 days of receipt. Where a request is complex or we receive a high volume simultaneously, we may extend this by a further 30 days with prior notice. We will never charge a fee for handling a routine data rights request.

11. Minors and Age Restriction

11.1 777sx com is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process and again at the withdrawal stage.

11.2 If we become aware that personal data has been collected from a person under the age of 18, we will close that account immediately and delete all associated data. If you believe a minor has registered on our platform, please contact our support team at once via live chat so we can act promptly.

11.3 Parents and guardians who are concerned about underage access to online gaming should consider installing parental control software on shared devices. This is an additional safeguard alongside our own age-verification measures.

12. Changes to This Privacy Policy

12.1 We may update this Privacy Policy from time to time to reflect changes in how we operate, in the services we offer, or in applicable data protection standards. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

12.2 For material changes that meaningfully affect your rights or how we handle your data, we will send a notification to the email address registered on your account at least 7 days before the change takes effect. Continued use of the platform after that date constitutes acceptance of the updated policy.

12.3 We encourage you to review this page periodically so you are always familiar with how your data is being handled. If you have any concerns about an upcoming change, contact support before the effective date.

13. Contact Us About Privacy

13.1 If you have any questions, concerns or requests relating to this Privacy Policy or to your personal data, please reach out to the 777sx com support team. Live chat is the fastest channel — available 24 hours a day, 7 days a week — and is the recommended route for most privacy queries.

13.2 For formal data rights requests or sensitive privacy concerns, you can also contact us by email at [email protected]. Please include your registered account username or email address in the subject line so we can locate your account quickly.

13.3 We are committed to resolving any privacy concern promptly and transparently. If you submit a formal complaint and are not satisfied with our response, you have the right to escalate the matter to a relevant data protection authority in your jurisdiction.